Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc. If you are not currently registered for the Cigna for Health Care Providers website, go to and click on the Login/Register link.įind an in-network doctor, dentist, or facility If a resubmission is not a Cigna request, and is not being submitted as an appeal, the filing limit will apply. If a claim was timely filed originally, but Cigna requested additional information.In general, Medicare does not consider a situation where (a) Medicare processed a claim in accordance with the information on the claim form and consistent with the information in the Medicare's systems of records and (b) a third party mistakenly paid primary when it alleges that Medicare should have been primary to constitute "good cause" to reopen. After one year and prior to four years from the date of determination, "good cause" is required for Medicare to reopen the claim. An initial determination on a previously adjudicated claim may be reopened for any reason for one year from the date of that determination. If Medicare is the Secondary Payer (MSP), the initial claim must be submitted to the primary payer within Cigna's timely filing period.If Medicare is the primary payer, timely filing is determined from the processing date indicated on the primary carrier's explanation of benefit (EOB).
PAST TIMELY FILING FULL
However, the filing limit is extended another full year if the service was provided during the last three months of the calendar year. Medicare patients' claims must be filed no later than the end of the calendar year following the year in which the services were provided.
There are some exceptions to these deadlines. Remember: Your contract with Cigna prohibits balance billing your patient if claims are denied because they were not submitted within the time frame outlined above. If services are rendered on consecutive days, such as for a hospital confinement, the limit will be counted from the last date of service.Īs always, you can appeal denied claims if you feel an appeal is warranted.
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